Methods of delivery of material products





The Owner will not be liable towards of any party or third parties regarding damages, losses and costs incurred as a result of the non-execution of the contract for the aforementioned causes, the User having the right only to a refund of any price paid.

9. Right of withdrawal of material Products






The Owner will not consider return requests in the event where the returned Product is malfunctioning due to improper use, negligence, damage or physical, aesthetic or superficial alterations, tampering or improper maintenance or wear and tear.

10. Optional form to exercise the right of withdrawal







Date: __________

11. Guarantee of conformity






If the User intends to take advantage of the remedies provided by the legal guarantee accompanying the Products, he must contact the Owner at the e-mail address email info@promowe.it. The Owner will promptly respond to the communication of the alleged lack of conformity and will indicate to the User the specific procedure to follow, also taking into account the product category to which the Product belongs and/or the reported defect.

12. Industrial and Intellectual Property Rights



Any reproduction in any form of the explanatory texts and the contents of the Application, if not authorized, will be considered violations of the right intellectual and industrial property of the Owner.

13. Exclusion of the Guarantee

The Owner will work to ensure that the Application is available uninterrupted 24 hours a day, but cannot in any way be held responsible if, for any reason, the Application is not accessible and/or operational at any time or for any period. Access to the Application may be suspended temporarily and without notice in the event of system failure, maintenance, repairs or for reasons completely unrelated to the Owner's will or due to force majeure events.

14. Limitation of Liability
for disservices or malfunctions connected to the use of the internet beyond the control of the company or its sub-suppliers.
Moreover, the Owner will not be liable for damages, losses and costs suffered by the User following the non-execution of the contract for reasons not attributable to him, since the User is only entitled to a full refund of the price paid and of any ancillary charges incurred.
The Owner assumes no responsibility for any fraudulent or illegal use that may be made by third parties, of credit cards, checks and other means of payment, upon payment for the services purchased, if it proves to have taken all possible precautions based on the best science and experience of the moment and on the basis of ordinary diligence.
The User undertakes to indemnify and hold harmless the Owner (as well as any company controlled or affiliated by the same, its representatives, collaborators, consultants, directors, agents, licensees, partners and employees), from any obligation or liability, including any legal fees incurred to defend themselves in court, which may arise in the event of damages caused to other Users or third parties, in relation to the Contents uploaded or to the violation of the terms of the law or the terms of these Conditions.
Therefore, the Owner will not be responsible for:
1. any losses that are not a direct consequence of the breach of the contract by the Owner;
2. any loss of business opportunity and any other loss, even indirect, possibly suffered by the User (such as, by way of example and not limited to, commercial losses, loss of revenues, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, etc.);
3. incorrect or unsuitable use of the Application by Users or third parties;
4. the issue of incorrect tax documents due to errors relating to the data provided by the User, the latter being solely responsible for the correct insertion.
In no case can the Owner be held responsible for a sum exceeding double the cost paid by the User.

15. Force majeure
The Owner cannot be held responsible for the failed or delayed fulfillment of its obligations, for circumstances beyond the reasonable control of the Owner due to events of force majeure or, in any case, to unforeseen events and unpredictable and, in any case, independent of the will such as, by way of example but not limited to, breakdowns or interruptions to telephone or electricity lines, to the Internet and/or in any case to other transmission tools, unavailability of websites, strikes, natural events, viruses and computer attacks, interruptions in the supply of third-party products, services or applications.
The fulfillment of the obligations by the Owner will be considered suspended for the period in which events of force majeure occur.
The Owner will perform any act in his power in order to identify solutions that allow the correct fulfillment of his obligations despite the persistence of force majeure events.